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WHAT'S OUTLET CREW ABOUT

THE TRUE FRONT LINERS

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Every adventure has a beginning and Crew forms the foundation of every outlet and is the best place to start learning. Some of your responsibilities include:

 

Customer Service:

  • Treat customer in polite manner & upsell as appropriate

  • Responding & managing customer complaints

 

Ops Standard

  • Ensuring cleanliness of the work area by completing daily/weekly cleaning

  • Work with Outlet Manager to resolve sales/operational issues

 

Operations Basic:

  • Handcraft awesome delicious beverage

  • Bake & produce food according to schedule and SOP

  • Ensure complete pastry/ sandwich display

  • Be well verse with  Product Knowledge

 

Marketing:

  • Co-ordinating with the Headquarters on promotional events and other marketing related events

 

HSSE:

Maintains safe and healthy work environment by following organization standards and sanitation regulations

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WHAT DOES IT TAKE TO JOIN US

  • No prior experience required though experience in the Food & Beverage / Hospitality / Tourism industry is a plus

  • Experience in baking & able to handcraft coffee (basic) using espresso machine is a plus

  • Must be able to communicate well in English

  • Right Attitude (https://www.wcafe.my/corevalue)

  • Must be Malaysian & possess own transport

  • Work Full Time (5 days a week) 6am - 4pm or 9am – 7pm

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DO I GET PAID WITH PEANUTS?

Well, no, of course. Though quite a few of us are nuts about nuts.

  • Remuneration RM1,700 – RM2,299

  • Transport Allowance if applicable

  • Confirmation & Annual Increment

  • Training & Development

  • Medical (For Confirmed Staff)

  • SOCSO/EPF

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